Stuart said:
I dont know if you realise this Chris but your coming across as very confrontational, Have you never paid for anything and been disapointed that it was not what you expected??? :?:
There used to be sayings that went:
"The customer is always right ..."
"There's no such thing as a bad student ..."
I for one think that they apply just as much now as ever.
Good point there Stuart. I've bought many things that didn't live up to my expectations. Usually because I was dazzled by sales pitch or took too many things on trust.
Many moons ago I made a post that was basically saying that if you are going to part with cash, make sure you know what you are getting for your money. Remember, as a customer it's your money and that vendors want it! Paying £10, £20, £50, £100, £500 or whatever on something means that you don't have that to spend elsewhere afterwards. So spend it wisely!

If in doubt, keep hold of your cash and spend it later.
What I'm feeling here is that there are a lot of people who seem to think that paying for something that's not right is somehow just a fact of life ... well, I don't believe that, and UK trading laws don't see it that way either. Caveat Emptor is not how things work.
Everyone who buys anything should be aware of their rights and rights of redress should things not go as planned:
http://www.dti.gov.uk/ccp/topics1/saleandsupply.htm
My advice would be as follows:
- Shop around.
- Read reviews - these are a great way to access the quality of what you are getting. The more reviews you can find the better. And write your own reviews afterwards -
any person or company that stands in the way of a customer writing a review of a product or service is scared of something and that is a major danger sign!
- Ask for testimonials. And if you are a satisfied customer, consider writing one!
- Never, ever, book anything based on a website or leaflet alone. Always make contact with the company before parting with cash.
- Keep a record of what you've been promised.
- Get an itinery and terms and conditions. This is your contract with the company training you. This is what you SHOULD get in exchange for your cash. Make sure that this is suitable to your needs and current experience but also make sure that it's what you are looking for.
- If you are unhappy - complain. We don't do this enough in the UK.
I'm not saying that people are out to rip you off, far from it, but buying "skills" is very different from buying a product - a product you can see and handle before buying, a skill is hard to judge. A skill is hard to measure and how well that skill is transferred is harder to judge. However, usually speaking to the people concerned will give you an idea ... How are your questions answered? Were they polite? Were they clear in communicating (because if someone is awful on the phone or email, how are they in person?)? Did they answer your questions or dodge them?
I hope that this helps you Tedders and that your past bad experience hasn't put you off learning about and enjoying bushcraft!
:chill: :biggthump