Biker
Bushcrafter (boy, I've got a lot to say!)
I managed 24 seconds into that song. Anyone who can beat that I tip me 'at to ya, guv'ner.
Oh no... I've been Yodeled!!!
- Thread starter Mesquite
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I managed 24 seconds into that song. Anyone who can beat that I tip me 'at to ya, guv'ner.
Well, the package I was waiting for the other day arrived just fine, however, a package that was being returned to the US before Christmas has not arrived, in fact it's not even in the system for some reason. I'm fuming. £170 out of pocket...
I've just had my first experience of yodel, the fabric for my sofabed has just arrived. The driver was wearing a black greasy hi viz coat and I guess his motor was greasy too, the parcel had traces of oil on it, thankfully the fabric survived.
Yodel have £200 worth of stuff of mine sent by Currys 
wonder if i get it by the promised Wednesday.....
wonder if i get it by the promised Wednesday.....
I ordered a rucksack from Field and trek via Amazon and was worried when I saw they were using Yodel.
My concerns were duly proven true this morning. Despite being in and looking out for the delivery van they managed to sneak a card in through the letterbox and clear off. I've just ruined someone's day in the Yodel call centre, will be doing the same to Amazon and Field and Trek in due course. I'd paid for the expedited delivery, but it seems F&T / Sports Direct have only paid for the standard service (which I guess means you get a card and not the parcel for three days) and also means the parcel stays on the van for three days so I can't even go and pick it up from the blimmin' depot until Friday!
To every complaint I had the guy in the call centre had but one reply..."fair enough..."
Absolutely terrible customer service.
My concerns were duly proven true this morning. Despite being in and looking out for the delivery van they managed to sneak a card in through the letterbox and clear off. I've just ruined someone's day in the Yodel call centre, will be doing the same to Amazon and Field and Trek in due course. I'd paid for the expedited delivery, but it seems F&T / Sports Direct have only paid for the standard service (which I guess means you get a card and not the parcel for three days) and also means the parcel stays on the van for three days so I can't even go and pick it up from the blimmin' depot until Friday!
To every complaint I had the guy in the call centre had but one reply..."fair enough..."
Absolutely terrible customer service.
I had never heard of them until I got a card through the door last week. The card didn't have the consignment number on it and the box ticked was "....left at no 49", guess what my house number is?
When I rang Yodel they couldn't find anything as their computers were "down". I tried again next day and guess what........"Computers down", but they did explain that deliveries are carried out by self employed drivers so really it wasn't their doing it was someone elses.
They gave me a number to their sister company who I rang and they said it was nothing to do with them either!!
Amazon have now had my feedback!
When I rang Yodel they couldn't find anything as their computers were "down". I tried again next day and guess what........"Computers down", but they did explain that deliveries are carried out by self employed drivers so really it wasn't their doing it was someone elses.
They gave me a number to their sister company who I rang and they said it was nothing to do with them either!!
Amazon have now had my feedback!
I've just let Amazon and F&T have my thoughts on them as suppliers using a load of cowboys as a delivery service and yep the feedback won't be good either.
Possibly for the best that I have to be out for the next two days, so I can't lay my hands on the driver when they deliver the next two cards
Possibly for the best that I have to be out for the next two days, so I can't lay my hands on the driver when they deliver the next two cards
Yodel have £200 worth of stuff of mine sent by Currys
came next day tuesday. nearly knocked the door down
so at least i heard him. actually something positive to report 
Thank you for that compliment, I listened to the whole thing (again) with a big grin on my face. Sya what you like, he had a great voice and tremendous control of it.
Of course I can remember listening to Frank Ifield when his songs were at number one on a regular basis...
Dear God, it gets worse!
Just checked online and the lying scumbags now claim to have tried to deliver it again last night. We were in, no doorbell, no card, damn all.
Just spoken to someone at Yodel. Couldn't even get angry as he had English as a second language and didn't want some kind of racist allegations coming my way.
It seems that after two "failed" deliveries, I now have to do the 30 mile round trip to pick up the sodding parcel.
Amazon sent a completely useless reply, so I've written and told them so.
Field and Trek / Sports Direct haven't even acknowledged my email.
Time to look for more senior people to email I think.
Mr Angry is off to get his parcel..........
It really is rare that I have an overwhelming desire to poke someone in the eye, but it's getting that way.
Just checked online and the lying scumbags now claim to have tried to deliver it again last night. We were in, no doorbell, no card, damn all.
Just spoken to someone at Yodel. Couldn't even get angry as he had English as a second language and didn't want some kind of racist allegations coming my way.
It seems that after two "failed" deliveries, I now have to do the 30 mile round trip to pick up the sodding parcel.
Amazon sent a completely useless reply, so I've written and told them so.
Field and Trek / Sports Direct haven't even acknowledged my email.
Time to look for more senior people to email I think.
Mr Angry is off to get his parcel..........
It really is rare that I have an overwhelming desire to poke someone in the eye, but it's getting that way.
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More likely the police if I poke the bloke in the eye this afternoon I'd have thought - lol
Excellent idea Mark. I'll be getting on that later today. I suppose they'll just delete the Farcebook comment, but I think Twitter comments stay.
No, No, NNNNOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
It appears Yodel are going to be delivering my parcel!!
I ordered something for my bike from http://www.probikekit.co.uk, they are usually good at sending out parcels.
They even use Royal mail (Normally, well they did) which is handy as the sorting office is actually in the same town. Not London or the other end of the county.
Today I check my email..........................................
I need the item by tomorrow, what are the chances of it actually arriving?
Now off to cry and wait for the door bell they won't ring
It appears Yodel are going to be delivering my parcel!!I ordered something for my bike from http://www.probikekit.co.uk, they are usually good at sending out parcels.
They even use Royal mail (Normally, well they did) which is handy as the sorting office is actually in the same town. Not London or the other end of the county.
Today I check my email..........................................
I need the item by tomorrow, what are the chances of it actually arriving?
Now off to cry and wait for the door bell they won't ring
To my amazement the parcel actually arrived. It arrived a 4pm, too late to do most of the jobs I had lined up for today!
If they kept royal mail as the free postage carrier I could have had the parcel by 11am.
any way parcel was delivered by some grumpy women in her 50's driving a clapped out old Mondeo (the old one that's held together with duck tape).
If they kept royal mail as the free postage carrier I could have had the parcel by 11am.
any way parcel was delivered by some grumpy women in her 50's driving a clapped out old Mondeo (the old one that's held together with duck tape).
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