Hi guys, I thought I would just bring you up to speed on our sleeping bags as there are a couple of issues we are addressing at the moment.
First of all our biggest criticism from customers is that we are always out of stock so I am currently looking at new production methods and the longer term sustainable ways that we can remain in stock of all products at all times. Unfortunately this means going through some short term pain and disappointed to achieve this. Alpkit has been perhaps more successful than we first expected and we will continue to swing from feast to famine if we continue with the small to medium size deliveries. It would be really easy to stay in stock by just charging more for our products but we feel this strays away from our inherent values. We are striving to find a sustainable way we can continue to offer outstanding performance together with our direct pricing.
Secondly our original sleeping bag manufacturer whilst they delivered a good product it was never amazing and the future develop opportunities were limited. So since we decided to draw a line under our current supply chain we have been talking to new factories and suppliers. This process has also taken place with our Filo down jacket and whilst there was nothing inherently wrong with any jacket we have sold in the past, anyone who owns or has seen this seasons jacket will agree the general look, feel and quality is a cut above what we have done before.
I am sorry at this time I can't give you an accurate timescale of when we may have any new stock coming online. We are working on new models with new factories, testing them ourselves and with sponsored atheletes. As soon as everything clicks into place we will endeavour to get our sleeping bag programme back online. With the launch of our new webshop the sleeping bag pages been put on the back burner until we have some concrete news on them.
Squidders, I am not sure what the reasons why you find the SH800 a cold bag. It is competitively priced because we sold it to you directly, e.g. trade price from any other manufacturer not because we have scrimped on the quality of the materials used. Feel free to contact me or the guys in the webshop to see if there is a problem with it.
Cheers for now, Jim.