Never had no probs with them tbh, i have had more than my fair share of their knives too. Not seen their new dc4's yet though.
I can't see them being bothered about the damage done with a manual sharpening system. In a system such as this, any damage normally done is done by the user, not the tool. Its impossible for the tool to damage the knife, everything it does is what you do with it.
6 months? that doesn't sound right to me. I expect they will have a standard returns policy which will cover a set period...
I can't see them being bothered about the damage done with a manual sharpening system. In a system such as this, any damage normally done is done by the user, not the tool. Its impossible for the tool to damage the knife, everything it does is what you do with it.
6 months? that doesn't sound right to me. I expect they will have a standard returns policy which will cover a set period...
Sure am! not only are they rude, but they told me I had to wait 6 months before I could return it to them and didn't even care they product damaged the edge of my knife!