Anyone used www.a-finlay-primitive-crafts.co.uk

[Corso]

Has anyone had any dealings with www.a-finlay-primitive-crafts.co.uk?

I placed an order for a medium dimond sharpening set, and recieved a min one instead

I assume its an error as i didn't get any eplination and I paid for the more expensive set.

just wondering what their setup is - Are they a full time company or a hooby type setup - need to know how patient I should be

cheers

 

[treadlightly]

I guess you've contacted them? If so it depends on what they say. If it's their mistake I would have thought they should send you what you've ordered and paid for and cover the cost of you sending them back the mistaken item.

An honest mistake hopefully.

 

[HillBill]

Judging by the spelling throughout ( especially on their knife pages) the site, i doubt its a professional company as such.

 

[salad]

I met them at wilderness gathering a few years ago, seamed like a good sort to me. I am sure they will get your problem fixed

 

[Corso]

I guess you've contacted them? If so it depends on what they say. If it's their mistake I would have thought they should send you what you've ordered and paid for and cover the cost of you sending them back the mistaken item.

An honest mistake hopefully.

indeed i have but so far no answer - my paypal recept, email from them ect. all point to me ordering the correct item

so hopefully it will work out...

wow 1000 posts - looks like its time for a comp

 

[stu1979uk]

Enjoyed his survival course a few years back, decent guy ex army, great humour and a good time was had.
Probably just a mistake I don't think he is a massive company more family based so may just take a wee bit of time getting back to you.
Frustrating as hell using mail order some times, just ordered a set of spanners and got no 13mm but 2x 15mm instead, a sofa with different lengths of legs on it, a dinning table set with 3 chairs with dodgy legs and a tv stand with a surface that is anything but level- not impressed!
Be polite, point out the mistake and I'm sure they will sort for you. Hope you get it fixed mate.

 

[Barn Owl]

Alan is a nice fella.
He's more often out making the gear he sells and i think his wife deals with the internet and shop side of things.

Stays not far from me, I wouldn't panic, give them a nudge.
Hopefully you'll be sorted soon.

 

[dogotter]

I went on his survival course earlier this year and he was a really nice bloke. Had a good chat about axes with him, and at the end of the course he gave me one he had made himself!
I am sure you will get it sorted out.

 

[pwb]

Bought some 2mm leather from them awhile back with no probs .

Pete.

 

[Corso]

very odd then that I cant seem to get into contact?

 

[Corso]

Well I finally got a response but only after i sent a paypal dispute

I was told to return the wrongly sent item for a replacement - which I have done

sadly its gone very quite again....

 

[Corso]

well I got an update

well infact I got a refund - not that that was what I'd asked for -I wanted the original item I had ordered.

I am still missing the return postage which I was promised - and according to the distance selling laws I'm entitled to

Its a real shame and one to avoid in the future.

 

[Corso]

never did get the postage refund....

 

[Dreadhead]

thats a real shame corso as i was going to order a thing or two from them, think ill give them a miss now!

 

[braco]

has anyone have experience with the Chameleon tracker from finlay primitive craft I would be intersted to have some review
frenchie

 

[braco]

has anyone used the chameleon tracker knife from finlay primitive craft I have one myself I would like know other users opinion
frenchie

 

[TROOPER]

Sadly i have to say my one dealing with the above mentioned vendor was not a happy one either and i shall not return, very miffed at the way my query was dealt with regarding a kuksa i bought which subsequently split and i was told that they were sold as ornaments or to put small plants in and should not be used as a drinking vessel????

 

[Corso]

has anyone have experience with the Chameleon tracker from finlay primitive craft I would be intersted to have some review
frenchie

realy cant for the life of me reason why that design has ever caught on....