You think that? Have you got any proof and have you contacted them about it? Should be pretty easy to figure out .
so my hammock turned up today. I had ordered the woodsman xpedition DL 1.5oz and i think i have been sent a SL woodsman X.
it was ordered on the 29th June 2016 and has taken three and a half months to arrive.
gutted to say the least.
well i am guessing that SL means single layer and DL means double layer. i have a single layer in my possession.
its also missing all the additional bags etc and its black not green.
i have sent them an email today.
That's really not good enough. In the modern commercial world a company should hold stock of their most popular items, bespoke can then be discussed if necessary. People just want to place their order and 2 days later it arrives, not wait weeks and months.
I ordered 2 Woodsman X DLs on the 25th August, they arrived today, so why these huge discrepancies in lead time?
The Expedition comes with webbing and double ring buckles, does yours have that?
Well, maybe await the answer before calling them out the day it arrives. Even if they would be a bad company (I really don't know), they deserve a possibility to rectify the situation in my mind. It's always possible there was a problem in their ordering program or something like that. Things like "i guess" also don't tend to help since you should clearly know what you ordered and what you were shipped. If they don't solve it, then you can definitely call them out on it.
Good luck getting it sorted and i hope it gets solved fast though . Sorry if it came off as a bit preachy, but i've worked helpdesks .
I ordered a woodsman x 12 weeks ago and have sent 4 emails for updates. Not had any replies!
Tried phoning the number and just get an automated message.
Beging to worry now, dont know if its been sent and lost in the post. Was going to order an under quilt if i liked the hammock, not any more!
Has anyone else had anything from ukhammocks this year?
My woodsman x came today special delivery. Just in time for the weekend
The footbag string pops open if the bug net isn't used. I found I don't really need the string anyway,