Sorry if this is on the wrong forum, or inappropriate, but I need to vent my frustration to people who will understand.
So over two months ago I commissioned a blade from a knife maker My go to bushcraft knife is an enzo trapper in 01 and I love it, so I asked Ingermar to make me one from Damasteel to the same specs as my 01; as this was going to be a 200 euro blade alone, I even provided pictures and specified the grind type (zero ground scandi) several times to be absolutely clear about what I wanted. This was the picture I provided:
I received a mail during the week from the knife maker saying the knife would be ready at the weekend. i was delighted having waited two months. I asked if he could forward a picture and after seeing the knife I would transfer the funds.
To my disappointment, he had made the blade to a different spec. Here is a picture:
It now had a false edge along the spine and included a micro bevel. To say I was gutted was an understatement. Having waited for this blade to be built I was now looking at something that was not to my taste, not what I had asked for, and most frustrating, would be no use for carving due to the false edge along the spine.
Despite my disappointment, I politely replied that although the blade was beautiful, it was not what I ordered and not what I wanted.
The reply I received was both unprofessional and downright rude. He refused to acknowledge the balde had a false edge at the back and that I hadn't ordered this. It ended with him saying, 'that is the way it is, like it or not'.
I am really annoyed at this and needed to vent, but I also thought it might be worth sharing my experience in case others might face similar problems in the future.
So over two months ago I commissioned a blade from a knife maker My go to bushcraft knife is an enzo trapper in 01 and I love it, so I asked Ingermar to make me one from Damasteel to the same specs as my 01; as this was going to be a 200 euro blade alone, I even provided pictures and specified the grind type (zero ground scandi) several times to be absolutely clear about what I wanted. This was the picture I provided:
I received a mail during the week from the knife maker saying the knife would be ready at the weekend. i was delighted having waited two months. I asked if he could forward a picture and after seeing the knife I would transfer the funds.
To my disappointment, he had made the blade to a different spec. Here is a picture:
It now had a false edge along the spine and included a micro bevel. To say I was gutted was an understatement. Having waited for this blade to be built I was now looking at something that was not to my taste, not what I had asked for, and most frustrating, would be no use for carving due to the false edge along the spine.
Despite my disappointment, I politely replied that although the blade was beautiful, it was not what I ordered and not what I wanted.
The reply I received was both unprofessional and downright rude. He refused to acknowledge the balde had a false edge at the back and that I hadn't ordered this. It ended with him saying, 'that is the way it is, like it or not'.
I am really annoyed at this and needed to vent, but I also thought it might be worth sharing my experience in case others might face similar problems in the future.
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