A couple of big Thank You's for Customer Service

  • Hey Guest, For sale we have Hultafors Outdoor Knives with Firesteel PLEASE LOOK HERE for more information or use the Pay Now button in the sidebar

baggins

Full Member
Apr 20, 2005
1,467
210
45
Coventry (and up trees)
I just wanted to say a couple of huge Thank you's to a couple of companies i dealt with recently.

First off, Roselli of Finland. I've had one of their great (if not different) Axes for over 15 years. Last year i managed to break the handle and have only just gotten around to ordering a new one from them. When i came to fit it though, i had real problems getting the supplied wedge to stay in. I dropped them a message and within 24 hours they had made and sent me a video of how they fit them in the factory. Did it the way they showed, and, hey presto, straight on. Brilliant!

Secondly, to KarrimorSF. i have a sabre 45 that had a squeaky back. Again, i dropped them a message to see if they had any solutions (see my post in Bags and Carrying). The next day i had an email from Al Brooking (the CEO), who passed my query onto one of his reps. They are sending me a new F-Format for the back. Amazing!

Really good to see that there are still companies out there who actually seem to care about their customers and their products.
 

dwardo

Maker
Aug 30, 2006
6,250
265
43
Nr Chester
Also take some credit your self. Too often these days folk will come moan online straight away as opposed to politely taking it up with the other party first.

Both companies sound spot-on ;)
 
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Hultafors Outdoor knife for Sale

We have a a number of Hultafors Outdoor Knives with Firesteels for sale.

You can see more details here in this thread OUTDOOR KNIVES The price is £27 posted to the UK. Pay via the paypal button below.