The training package for a CEO.
Audience:All employees Course Numbers:Minimum 1 and Maximum 20 Learning Outcomes:* To understand parking terminology * Have the knowledge on how to issue a pcn correctly * To be able to communicate effectively with Customers and colleagues * To understand their job description and the expectancy of their employer and the client. * Customer Care
* History of Parking
* Spas /CPZs meters vouchers
* Pcn and progression
* Pocket Books
* Parking Terminology
* Health Emergency Badges
* Disabled badges
* Vehicle exemptions
* Suffixes
* Abbreviations
* Concept of permits
* Street Furniture
* TMA on and off street contravention codes
* Recognise and deal with confrontation
Duration:* 5 days Trainer:Pass Consultant Qualified trainer
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still just traffic wardens guys.
They will know if they have dealt with confrontaion correctly if they don't need http://www.specsurg.com/Products/p-3630-cooley-caval-occlusion-forcep.aspx to find their new Tazer