I can't get my head round why the zip end (with the little gusset and net bag ) is gathered like it is? Why have the zip tied up só it can't be used properly?
I not sure which end you're on about, but one end (looks like the ripped end) has the zip looping round so the net can be zipped back completely. The other has the zip and fabric whipped into the bundle so the net can't run off the zips, (that's why its gathered). The net zips back and is stored into the little net bag, which is attached to the ridge-line.
This is due to the gathered material.
Which gathered material? Are you talking about the whipped/spliced ends? Do you have a pic?
Did you ungather the ends and re synch them ?
The entire hammock is exactly as Mat sent it, i have never messed with it in any way!!. It has hung perfectly every time. As you can see from my pic above, no tight edge or anything!
To be honest, looking at the footbox, it looks too tightly strung to me, that seam/edge shouldn't be horizontal, it should be hung down in a gentle curve. If you raise the straps on the tree - should be about 7 to 8ft off the ground (or arms full stretch for me) - and slacken off the whoopies, it should loosen up that edge, and hang like my pics above ^^^
I'm sure Mat will sort it out though & my offer still stands. If you want to meet up & go through setting it up, i'm more than happy, just drop me a PM