Back in September I purchased the combo pack from DD Hammocks (this one http://www.ddhammocks.com/product/pack-full )
I checked it was all there but failed to notice that the sliding bits on one of the travel hammock's zips were absent until sunday (the two trips I had planned to use it before xmas had been cancelled
). I emailed them and got a reply on monday and sent it back, today I recieved a replacement.
The service you get when ordering is matched by their aftersales service, exemplary.
So thank you Penny and the team. :You_Rock_
Rob.
I checked it was all there but failed to notice that the sliding bits on one of the travel hammock's zips were absent until sunday (the two trips I had planned to use it before xmas had been cancelled
). I emailed them and got a reply on monday and sent it back, today I recieved a replacement. The service you get when ordering is matched by their aftersales service, exemplary.
So thank you Penny and the team. :You_Rock_
Rob.
