Heinnie safe?

[tommy11]

I ordered a knife from Heinnie Haynes a while ago and about a week later I get a call from my bank telling me that someone may have my card details so they had to issue me a new bank card...

I'm pretty sure it was caused by the heinnie order I did online...
I mean I trust that they are a legit company and all but maybe their system for taking card payments is not really secure.


Who knows, but I could always use Paypal to purchase from them in future.

 

[brancho]

You seem amazingly sure IMO.
Have you spoken to them about this before you made this rather public accusation?
Did the bank actually say Heinnie were responsible?

 

[tommy11]

I wasn't trying to accuse heinnie of anything really...

I just wanted to know if anyone else had this happen to them.

 

[geordienemisis]

I have used H&H for a while and have never had any problems, in fact I have told many of my mates too use the site too purchase kit as they are spot on with order and delivery. Looks like you may need too check your internet security when using card details. There are several ways too pay without getting stung.

 

[Wild Thing]

Second vote for HH, never had a problem with them having my card details and never had a problem with my bank after using them.

May be prudent to run an anti malware or keylogger scan on your computer just to be safe though.

 

[Chainsaw]

Never ever had a problem with them either and they've had a fair bit of my cash over the years!

Cheers,

Alan

 

[malente]

I can just say positive things about HH as a repeat Internet customer.

My guess is that the bank has tried out some new security feature and HH or whatever was responsible for it was a false positive.

Inquire at your bank for details. Also check your bank statements for anything unusual.

Sent from my iPhone using Tapatalk

 

[bonzodog]

i have used this company many times,never any problems

 

[marcelxl]

HH have been 100% outstanding in many transactions over the years, have a great reputation and deservedly so in my experience.


To be fair it could be from anywhere, and is more likely come from an error or being hacked at your end. Most of us have been had at some point and I would hope that the HH thing is merely a coincidence.

 

[satosato]

I have never had any problem with HH, been with them for quite a few years now.

 

[mace242]

In fear of being redundant... HH always been 100% when I've used them.

 

[Johnnyboy1971]

Deal with them alot and never any bother. Must say though they dont ask me for my card details as they keep them on record, which if im right they shouldnt do.

 

[Retired Member southey]

Bought around 30 knives from HH before i started to use paypal never had any issues at all.

 

[T1Viper]

I ordered a knife from Heinnie Haynes a while ago and about a week later I get a call from my bank telling me that someone may have my card details so they had to issue me a new bank card...

What did they mean by that? Was there some fraudulent activity on the card and they put a stop to it?

As others have said do a system scan for malware and viruses, i would run malwarebytes free version, Spybot S&D, and whatever antivirus you have installed.

 

[tommy11]

I'll put this down as some other security issue...not heinnie's fault.

thanks for the replies.

 

[wickerman]

bought from heinnie's many times no probs using debet card and paypal top people to deal with

 

[shogun]

i have also bought from heinnie's and never had a problem...atb Shogun

 

[JonathanD]

Use Heinnies a gazillion times a year. Never one problem, always 100% excellent service.

 

[mountainm]

I'd check your computer for viruses and malware - the problem is far more likely to be at your end than theirs.

 

[Mad Mickey]

Never had a problem