SussexRob, ive only used the company twice but both times for numerous products the service has been fine both times,round about 4 days to recieve after ordering, as for the Brit rations,you get biscuit brown,biscuit fruit,oatmeal block,condiments bag(coffee,sugar,etc) sweets,tabasco sauce,plus the boil in the bag's and a lunch, but they look like they've been assembled by themselves if you know what i mean rather than just empty a official rat pack into a plain box,as ive had official rations in the past,these are slighty differant,though alot of it is mod product,although you can buy it straight from manufacturer, all's i know is i got what i asked for, it came in a ok time,and i ate it all up!