Andy said:In theory I think the contract is for a monthly download limit so they could shut it down till next month. It has happened before though and I think Martyn has a good relationship with the sever company and it gets going the same day
Martyn said:It's happened often before. Usually the host just ups the bandwidth limit and we come to some arrangement. However, this is a new situation. The hosting company is under new ownership and my 5 years history with them doesnt count for anything. BB may be offline for a while.
Time to move I think.
Mr_Yarrow said:nooooooooooooooooooooooooooooooooooooooooooooooooo
Mr_Yarrow said:hey lemon, no offence to those here(
Martyn said:Well I've got a support ticket in and had a "looking into it" reply. Should get some options soon - but if there is even a whiff of "arm up the back" leverage for cash, they will get it, but that will be the last.
It's their right to do this, but it's poor customer service.
monkey_pork said:Hmm, and their site says "Webhosting with Exceptional Customer Support" too !
Good luck.