Depends on the type of NRV fitted to the stove....
A simple tool can look like this...
On the older Optimus Hikers you could use the handwheel that adjusts the flame to remove the NRV... I'm not sure if that is the case with this version...
Anyway remove the pump rod assembly and have a look at the pump washer as the others have said. it will either be a leather cup washer type arrangement or it will be a metal carrier with an 'O' ring on it. Optimus on the last proper Hikers used the O ring arrangement.
What they use on these Hiker / Nova hybrids I have no idea.
If it's a leather cup make sure its supple and lubricated ( olive oil works well). If it's an O ring is it cracked or split or missing?
Asuming the stove is capable of making pressure and the pump assembly is in good condition I'd then look at the NRV....
HTH
John