Two parcels sent first class signed for.
Now Tuesday and neither delivered.
This is gonna put me out of pocket by quite a lot of cash.
Now Tuesday and neither delivered.
This is gonna put me out of pocket by quite a lot of cash.
Royal Mail
- Thread starter Mr Wolf
- Start date
probably due to a shortage of staff due to Corvid Virus, I am in the same boat, posted yesterday 1st Class signed for, but in reality they don't guarantee delivery next day, though they do get there most of the time, no use worrying for 10 days, which gets you worrying anyway.
I am sure they will turn up tomorrow.
I am sure they will turn up tomorrow.
Claim it back on insurance.
I can go to one post office at 9am, post a letter 1st and it doesnt arrive until 2 days later earliest. The one at the front of the sorting office 4pm 1st class to darkest dorset next morning. That is what I want from a postal service.
1st class signed for is not guaranteed to be delivered the next day,It just means it will be delivered “at some point” and will need a signature,I live in a village in Southend and 1st is usually 1 to 4 days for delivery down here ... non delivery claiming period is about 30 days
To be fair (fingers crossed) I have never lost a parcel / package yet via royal mail or Parcelforce ...I must have sent 1000’s out over the years inc 350 sets of handlebars which we shipped worldwide .....one thing to consider is temporary postman ...if the regular guy is on holiday then it could take longer
Probably the value of the goods are not covered by the cost of 1st class postage ...if expensive then always use special delivery
Or just pay a bit extra and top up the insurance to the necessary level.
Like most insurance it will seem to be a waste of money (until the day you make a claim)
I don't think it works like that with 1st class ...if it is expensive then they say use special delivery
Standard 1st and 2nd Class includes compensation up to £20, for Signed For 1st & 2nd Class it's up to £50.
Special Delivery, which is a 'Guaranteed' service, can be enhanced for cover up to £2500, not cheap though, I always use a courier.
One does need to be careful though, there are some types of items/materials that aren't covered, waste of time taking out extra cover for those!
Always get the 'Proof of Posting', you can't make a a claim without one.
Special Delivery, which is a 'Guaranteed' service, can be enhanced for cover up to £2500, not cheap though, I always use a courier.
One does need to be careful though, there are some types of items/materials that aren't covered, waste of time taking out extra cover for those!
Always get the 'Proof of Posting', you can't make a a claim without one.
Yeah. The stuff that really needs insurance is uninsurable.I was shocked recently at the DPD list of restricted items... camera’s, turntables etc..
I was shocked recently at the DPD list of restricted items... camera’s, turntables etc..
Its well worth while perusing the restricted items no matter who you are using as a carrier, for instance Hermes wont carry knives, so if you do take a chance and post one with them and it gets lost, you wont be able to claim, so always check,
In fact if you look at the non-compensation items and the prohibited Items with Hermes, i am surprised anyone actually uses them, they are like an Insurance Co, so many things not covered
The DPD one really shocked me how they banned so many everyday items. Have a read
https://www.dpdlocal-online.co.uk/prohibited-items
https://www.dpdlocal-online.co.uk/prohibited-items
At least they list them in alphabetical order, but they have that little phrase"
The following items (or any item similar in description or content) cannot be carried on any service.
which just about covers anything.
The other bugbear I have with the Post, and nothing to do with them really, is when you post something to someone, and you see its been delivered and see the signature on delivery, which means nothing as its usually a scribble, the person never gets back to you to say they have received it, and you are left wondering if they ever got it at all.
The following items (or any item similar in description or content) cannot be carried on any service.
which just about covers anything.
The other bugbear I have with the Post, and nothing to do with them really, is when you post something to someone, and you see its been delivered and see the signature on delivery, which means nothing as its usually a scribble, the person never gets back to you to say they have received it, and you are left wondering if they ever got it at all.
We've had such poor service from Hermes that we no longer buy from companies who use them.
Know in my luck it's been delivered but just not signed for.
Have a sneaky suspicion I'm being conned
Have a sneaky suspicion I'm being conned
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