Leaky Guyot designs Backpacker bottle

[MrEd]

Has anyone had a problem with there guyot stainless bottles?

It has always weeped and dripped and now its starting to leak properly. The 'o' ring looks intact and i have only ever washed it with soap and water and it mainly gets used for work drinks or in my pack, nothing rough really.

Just wondered if anyone else had experienced this, and if anyone had any suggestions about what to do about it!

ta

ed

 

[woof]

I got 2 Chinese one's, and one of those leeks.

Rob

 

[Shewie]

Try flipping the o-ring over, it sometimes works

 

[TeeDee]

Mine are good ( x2 ) , its only started 'weeping' when Lurch bent my arm and made me buy one of the Coffee filter things.

 

[TaTanka]

No problems with mine at all. Never had any leaks unless I didn't tighten it enough.

 

[MrEd]

hmm, i have to resort to proper strong arm tightening to get it to stop leaking, wo; try flippong the 'o' ring cheers guys

 

[naefearjustbeer]

Take the o ring off and drop it into a cup of boiled water and let it cool naturally. It may help soften it up a bit and allow it to regain its original shape. O rings can become hard and mishaped after prolonged squashing.

 

[Spikey DaPikey]

i got a cheap one from ebay, and it always leaks, and the o ring can end up inside the bottle even when closed ?! Hey Ho.......

 

[MrEd]

Ok after contacting Guyot direct I had an email reply 24hrs later saying that very rarely they get a bottle that doesnt quite line up so leaks. They offered to replace it free of charge, and this morning i got a shipping invoice confirming that they are sending me a replacement bottle direct from the States!

Very polite throughout, i would rate this as exceptional customer service. Kudos Guyot!

 

[SimonM]

Ok after contacting Guyot direct I had an email reply 24hrs later saying that very rarely they get a bottle that doesnt quite line up so leaks. They offered to replace it free of charge, and this morning i got a shipping invoice confirming that they are sending me a replacement bottle direct from the States!

Very polite throughout, i would rate this as exceptional customer service. Kudos Guyot!

Nice to see a company that looks after its customers...

Simon

 

[Lurch]

Just wondered if anyone else had experienced this, and if anyone had any suggestions about what to do about it!

Usual response would be to send it back to where you got it, but I see the folks at Guyot have sorted you out.
Just hope your new one survives the journey!

 

[MrEd]

Usual response would be to send it back to where you got it, but I see the folks at Guyot have sorted you out.
Just hope your new one survives the journey!

depends if the USPS are as good as Royal Fail lol

 

[MrEd]

so 8 ish years later its leaking again, from the same 'o' ring failure. Will just replace the 'o' ring.

Its my fave bottle, way dented and scuffed now though

 

[MrEd]

on closer inspection, the threads are worn on the lid and thats causing the leak.

I emailed nalgene (who now make the guyot type bottle) and asked if i could buy a new lid, they said no they dont supply them seperate, but if i send them my address they will jsut send me a whole bottle.....

Gobsmacked, my exisiting bottle is atleast 8+ years old.....

 

[Jared]

Nice.
Noticed can find the 40oz straight walled one for ~£20 these days, cheaper than the Klean Kanteen 40oz.

 

[Nice65]

on closer inspection, the threads are worn on the lid and thats causing the leak.

I emailed nalgene (who now make the guyot type bottle) and asked if i could buy a new lid, they said no they dont supply them seperate, but if i send them my address they will jsut send me a whole bottle.....

Gobsmacked, my exisiting bottle is atleast 8+ years old.....

That’s above and beyond excellent customer service.

 

[MrEd]

Nice.
Noticed can find the 40oz straight walled one for ~£20 these days, cheaper than the Klean Kanteen 40oz.

I wonder what the mark up on that is, the lady said they are made in China, probably costs them pence per bottle....

 

[Jared]

Yeah, not going to be much...

https://www.alibaba.com/trade/searc...atId=&SearchText=stainless+steel+water+bottle