Kepis, to be fair, and with only the information from your original post to go on.... you saw a fire and reported it to the Police and you used a non-emergency number not 999.
For the system to work it has to be simple, you see a fire you ring 999 and ask for the Fire Brigade, it is then up to the 999 operator and, in turn, the Fire Service co-ordination centre to prioritise the call and task the appropriate response.
I'm a Coastguard (as well as my day job) and we respond by a pager the same as retained fire fighters, for either of these services to be effective in real emergencies we have to cut out delays. It takes me several minutes to get from my home or work to the Coastguard Station and then several more minutes to get details and respond, it may then take upto 20 minutes to get to the extremes of our area even on blues & twos, lose another 10 minutes because the initial call went to the Police control centre not the Maritine Rescue Co-ordination Centre and before you know it, its taken us nearly an hour to get on scene and, in a real emergency, that is not good enough.
Not meant as a critisium mate, just an observation. At least you called someone. Too many people assume someone else will do it or they simply don't want to get involved.
If you think the call is worth making and it requires a response, phone 999, thats what its there for.
Glyn.