Ah, myself and Greg have had a few conversions about the hammocks, but never had a name apart from Bigmonster.
Could we get a couple of compression sacks Matt? Me and Greg? Bushcrafter and Hiker XL size.
Diamond Dave was asking if the issue with lack of packaging system and 2.5 metre straps had been addressed just a couple of days ago. Product is great, but get on the forums a bit if you want the chat to happen?
http://www.realoutdoorsforum.com/forum/index.php?threads/hammocks.1516/#post-38973
I said you'd supplied 4m straps rather than the 2.5m, but didn't think there was a stuffsack. I like my Hiker XL very much, less impressed with it arriving in a cotton pillowcase, literally, a pillowcase. I'm glad you have included a bag for them now, I haven't seen it, but it's got to be an improvement. The double ended bag design that UKHammocks have/had is brilliant, all the hammock is contained while one end is attached to tree, then just grab the other end and walk to the opposite tree. Doesn't touch the ground at all.
I've said it before, but people like a complete unit, they enjoy the feeling their money has been well spent on a pleasing, practical, cool product. I've stuffed mine into a large size DD snakeskin which works fine tucked in gaps in my rucksack, but if it had arrived in a compression sack with the ridgeline organiser ready to go, I'd have raved about it at the cash I paid (£160). As it was, I had to look at storage solutions that added to cost, including a compression sack dry bag from Alpkit, completing costs at around £185.
I fully appreciate it's a fairly new business, and you respond very well to critical feedback. What I really don't want to see is something I've seen many times with new makers, failure due to silly things like pillowcases, maybe lack of comms, taking on more than you can deal with etc. We all know that UKHammocks rep is badly tarnished, so do attend to the detail, it means a lot to your punters.
Keep potential customers up to date before they hesitate to push the button, unless they check your site there's no chat on the forums I get on about improvements to the system. I'm all for you fella, the ridge line organiser is supremely functional as it allows a full Nalgene or other bottle to lay horizontal above for easy reach and, no sitting up and your bottle hitting your head, the hammock itself is very well made.Touches like that will only be talked about on forums.
My comments are in the wrong forum, it shouldn't be in sales.