And this problem isn't only with RM.
Had an issue with stolen contents from an envelop, which was clearly cut open at one corner. Dutch Mail initially declined any form of responsibility, dismissing my claim, saying that it was a sortingmachine that torn the envelop open.
I contacted the sender and only after he filed a complaint too, they were willing to look into it.... Guess what the result was.....
But anyway.....
The thermosflask is still up for grabs!!!
Had an issue with stolen contents from an envelop, which was clearly cut open at one corner. Dutch Mail initially declined any form of responsibility, dismissing my claim, saying that it was a sortingmachine that torn the envelop open.
I contacted the sender and only after he filed a complaint too, they were willing to look into it.... Guess what the result was.....
But anyway.....
The thermosflask is still up for grabs!!!