surplus and....?

Wild Thing

Native
Jan 2, 2009
1,144
0
Torquay, Devon
There have been a load of posts having a rant about Surplus and Adventure having really bad service, but I don't remember anyone saying bad stuff about Surplus and Outdoors.

Just what other people have said.

Regards

Phill
 

jacko1066

Native
May 22, 2011
1,689
0
march, cambs
Hey, Sam, great to meet you at the weekend!!!
Listen mate avoid surplus and outdoors, I am still waiting on a refund for a knife I never received from July 2011!!!
Just not worth the risk mate!!!
Cheers
Steve
 

Kepis

Full Member
Jul 17, 2005
6,854
2,753
Sussex
I had a small issue last week with Surplus & Outdoors, one item i ordered was short shipped, so i sent them an email and another no reply, but to be fair i think there was a problem with the Email server, so i did it the old fashioned way and picked the phone up, told them about the problem and had a really nice conversation with one of the guys up there who could not have been more helpful and pleasant and when i got home from the Sussex meet, there was was the short shipped item waiting for me, they couldnt have been more helpful to be honest and they took on board a bit of constructive critism about an item on their site thanked me for my input and promised to look into it.

Ive used Surplus & Outdoors since 2007 and and only ever had two problems, both of which were sorted out very quickly, with no arguement & at their cost.

S&A on the other hand, well like others, i bought stuff from them and in the end got the credit card company involved to get my money back when it never arrived and i couldnt get an answer.
 

Rockmonkey

Settler
Jan 12, 2012
743
2
uk
Have used Surplus and outdoors before, and my latest order placed on sunday night turned up thismorning!
Never had a problem!
Hope this helps
 

Bonzo Frog

Forager
Jun 21, 2005
125
2
Worcestershire
Both are local to me (Surplus and Outdoors almost on my doorstep) and I've never had a problem with S&O but then I call into the shop fairly regularly. I've only used Surplus and Adventure once and had problems. By the way I have no connection with either shop, they're just local to me.
 

northumbrian

Settler
Dec 25, 2009
937
0
newcastle upon tyne
so surplus and outdooors are reasonably safe
corso i am after one of the small double leather ammo pouches they stock and haven't found them anywhere else
Jacko bad luck there matey
Kepis thanks muchly for the input think i shall risk it

ive bought the double ammo pouch from there as well and they clean up great ! you could try and clean them the way i did, which was to just wash em in warm soapy water and stuffing them full of crumpled newspaper to dry and also reshape them to their original state, and when dry i painted them with neats foot oil and polished the metal studs up ! they now look belter and make a good belt pouch for a fire kit and other bits n bobs ! and all that for just over a fiver ! not bad as you will see !

cheers andrew.
 

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