Hey guys,
I know a lot of forum users are familiar with DD hammocks and I wondered if anyone else has had problems with the stitching on their tree huggers? Earlier tonight, I set my hammock up in the garden, got in and after about 20 seconds, there was a snap and I landed with a thud! This happened a while ago too, maybe a week or so after I'd first got the hammock, and I'm very disappointed in the quality of the stitching on these straps. Everything else from DD has always been very well made and their customer service is brilliant, as I found out when I messaged them about the first tree hugger breaking, but I am disappointed with the lack of care and attention that goes into this stitching. I weigh around 210lbs, so it's not like there is too much weight being put on the stitching either, it just doesn't seem to be strong enough. The stitching has come undone on two straps I've used (leaving me on my backside both times!) and a third has started to come undone to the point where I don't trust it in the slightest. I've currently got a broken hand which is a fair bit sorer now than before the fall, which is frustrating and it's probably the reason why I'm making this thread because I don't like to complain usually but I do think DD should address the issue, assuming it's not just me who has been unfortunate enough to stumble upon the problem.
The last time this happened, DD were kind enough to sent a replacement strap but I'm not sure if I want another one or whether I should just do the stitching myself because the single box stitch is clearly inadequate and I don't trust others to do a good enough job. I will message them about it though because it's a design flaw which they can quite easily fix and I hope they do. As I said, I've got nothing but positive things to say about other DD products and their customer service but I find it odd that on the weakest part of a hammock set up, they just use one box stitch when they could be more thorough and make it a lot more secure, especially for those who are heavier than me and may require added strength.
I'll email them tomorrow and let you know what their response is, anyway!
Has anyone else had similar issues? And for anyone who has modified their straps, what stitching did you use to add strength? I'm thinking 6 rows of bar tacks will be stronger, or maybe 2 with a box stitch as well.
Sorry for the rant! And if anyone is thinking of buying a DD product and stumbles upon this thread, please don't be deterred because this post! DD are a fantastic company and I'm sure you'll love their hammocks and tarps. I can't recommend them highly enough, although I hope they improve their stitching on their tree huggers, if only for the sake of my backside!
Thanks,
Jack
I know a lot of forum users are familiar with DD hammocks and I wondered if anyone else has had problems with the stitching on their tree huggers? Earlier tonight, I set my hammock up in the garden, got in and after about 20 seconds, there was a snap and I landed with a thud! This happened a while ago too, maybe a week or so after I'd first got the hammock, and I'm very disappointed in the quality of the stitching on these straps. Everything else from DD has always been very well made and their customer service is brilliant, as I found out when I messaged them about the first tree hugger breaking, but I am disappointed with the lack of care and attention that goes into this stitching. I weigh around 210lbs, so it's not like there is too much weight being put on the stitching either, it just doesn't seem to be strong enough. The stitching has come undone on two straps I've used (leaving me on my backside both times!) and a third has started to come undone to the point where I don't trust it in the slightest. I've currently got a broken hand which is a fair bit sorer now than before the fall, which is frustrating and it's probably the reason why I'm making this thread because I don't like to complain usually but I do think DD should address the issue, assuming it's not just me who has been unfortunate enough to stumble upon the problem.
The last time this happened, DD were kind enough to sent a replacement strap but I'm not sure if I want another one or whether I should just do the stitching myself because the single box stitch is clearly inadequate and I don't trust others to do a good enough job. I will message them about it though because it's a design flaw which they can quite easily fix and I hope they do. As I said, I've got nothing but positive things to say about other DD products and their customer service but I find it odd that on the weakest part of a hammock set up, they just use one box stitch when they could be more thorough and make it a lot more secure, especially for those who are heavier than me and may require added strength.
I'll email them tomorrow and let you know what their response is, anyway!
Has anyone else had similar issues? And for anyone who has modified their straps, what stitching did you use to add strength? I'm thinking 6 rows of bar tacks will be stronger, or maybe 2 with a box stitch as well.
Sorry for the rant! And if anyone is thinking of buying a DD product and stumbles upon this thread, please don't be deterred because this post! DD are a fantastic company and I'm sure you'll love their hammocks and tarps. I can't recommend them highly enough, although I hope they improve their stitching on their tree huggers, if only for the sake of my backside!
Thanks,
Jack
