Server errors

[Onlyme]

Can’t post due to server issues.

 

[Onlyme]

But that worked ok. Just tried to update my original thread re Fire steel again, and still get server error. Anyway, I decided to go with the Light my Fire steel.

 

[Tony]

hey Onlyme, did yon just get server issues when you tried to edit the thread or at some other time? Can you remember the error you received?

Thanks
T

 

[Onlyme]

hey Onlyme, did yon just get server issues when you tried to edit the thread or at some other time? Can you remember the error you received?

Thanks
T

Hi Tony, yep, first tried to add to my post using edit, then tried to make a new post to the same thread and neither worked due to server error. That’s all I remember.

 

[Tony]

Thanks for the info.

HAs anything happened since?
Anyone else?

 

[British Red]

I get one if I use emojis from my phone Tony

 

[Tony]

weird, thanks for the heads up Hugh

 

[Robbi]

I had this all day yesterday

 

[British Red]

weird, thanks for the heads up Hugh

It's fine if I use board emojis Tone, just the ones on my phone throw a wobbly .

I put a firework emoji in that the board doesn't support and get this message

 

[Wayne]

no issues here.

 

[Broch]

I just got the server error message when trying to create a new thread.

I've tried several times and even tried creating one without picture attachments, but I get the same server error message.

OK, update - I removed all cut and paste text and re-entered the text manually and it's worked. So, maybe there was an embedded character or something that upset things. I have used cut and paste before and it has worked in the past.

May be a red herring, sorry

 

[Tony]

All good info thanks, anything that helps us narrow things down is good.

 

[Jared]

The problem is unicode support.

The actually error is from MySQL I believe, server is trying to convert posts to utf8mb3, which only allows a limited sub set of unicode characters (basic multilingual plane) and characters from other planes are causing the error. To allow the full use of all unicode characters need to use utf8mb4.

I know nothing of XenForo though so no idea how to fix. Though this may help.

Emoji support - XenForo 2 Manual

xenforo.com

 

[Robbi]

Had this message again yesterday evening trying to send a pm, tried aa couple of times no joy, then I removed the emoji and it seemed to send ( I've had no reply to my PM so cannot confirm if it actually went / arrived )

 

[Tony]

Cheers for the info

 

[Dogoak]

Just had the same issue, multiple times!
After wasting around about an hour trying to figure it out I found the above. reading the above, cutting and pasting from my notes was the issue. Re typed everything and bingo!

 

[Broch]

I came to the conclusion, for my problem, that it was things like embedded smileys that caused it - plain text cut and paste no problems

 

[Tony]

It's a weird one, we're trying to pin it down, phone emojis seem to be the biggest culprit, putting the forum ones into text doesn't cause the issues