kelly kettles warning

[Mikey P]

pop a weld in it if they dont take it back, that will seal it

I'm not a welding expert but isn't the Kelly Kettle aluminium alloy? Would you be able to weld that as I've heard it's difficult?

 

[wedgie]

hi all i got this welcome response from Kelly kettle. i will let you all know how it goes but it does look promising . thanks to the mod for shifting it to the place this thread belongs and thanks for all your replies



I am sorry to hear about your problem. A leak on the inner or outer wall is
indeed unusual and very rare. Sounds like a weak spot in the metal
sheeting.
It's best that we replace the body of the kettle for you.
I assume that your base is fine albeit blackened now from use!

Let me have your shipping address and contact number and I'll arrange to get
a replacement over to you.

Please accept my sincerest apologies for any inconvenience caused due to the
faulty product.

Kind regards,

Patrick Kelly
Director



Kelly Kettle Company
Newtown Cloghans,
Knockmore PO,
Ballina,
Co. Mayo,
Ireland.
Tel: ++353 87 2864321
Fax: ++353 96 76644
info@kellykettle.com
www.kellykettle.com

 

[Shewie]

hi all i got this welcome response from Kelly kettle. i will let you all know how it goes but it does look promising . thanks to the mod for shifting it to the place this thread belongs and thanks for all your replies



I am sorry to hear about your problem. A leak on the inner or outer wall is
indeed unusual and very rare. Sounds like a weak spot in the metal
sheeting.
It's best that we replace the body of the kettle for you.
I assume that your base is fine albeit blackened now from use!

Let me have your shipping address and contact number and I'll arrange to get
a replacement over to you.

Please accept my sincerest apologies for any inconvenience caused due to the
faulty product.

Kind regards,

Patrick Kelly
Director

Can't argue with that, sounds like they're going to come good again.

 

[Andy2112]

Very little of that kind of service about today, just shows how they value the product and the customers who buy them tbh. Hope it works out for you.

 

[johnnytheboy]

Most folk are used ot welding steel, so it would be hard if your not used to it, we weld ali ferraris at work everyday so its no great shakes

I'm not a welding expert but isn't the Kelly Kettle aluminium alloy? Would you be able to weld that as I've heard it's difficult?

 

[MickG]

As the outside only reaches boiling point couldnt Araldite or JB weld be used to seal small holes
Or drill the hole out and pop rivet with a sealed rivet as they are alluminium
Mick