Hi....I've just posted the following up on facebook and would also like my personal friends and customers here on bcuk to be aware of it...i didnt really know where to post it and seeings i always use this area and because i wish it to be seen i've put it here....
''Hi....I don't know exactly what I'm going to do or how I'm going to do it to be honest but I do know there's a line I won't cross and to hell with the consequences.....after some 15+ MISERABLE years on ebay the final straw has broken my back.
I've just been left ''revenge negative'' by a fake customer, who (judging by the information i have i'm comfortable saying....) is related to a seller who i left negative feedback for a week or so ago.
i'm happy to go to court for this so here goes....if this is slanderous/libellous then this world is even more messed up than even i think it is right at this moment. i would love ebay to press charges against me....please do so.
the two people above both have different accounts but their listings show that the both share the same surname. they also both live in the same area. they both sell the same product.
the feedback left for me is ludicrous....i mean, how can a patch be 'bad quality'....especially a patch i've sold hundreds of....if you look at my feedback you'll see other customers were more than happy and always have been.
they opened a 'item does match desciption' case.....how does the patch not match the description....? and the picture in the listing.....? etc etc
theyve mimicked the feedback that i left for them.....the customer has neglected to converse with me despite me contacting them several times. and so on and so on.
but this is not enough for ebay who state that the is no conclusive proof and that all of the above is ''my assumption''....and that is a direct quote from the customer care manager ronan cunningham.
ebay refuse to remove the revenge neg.....and i'm a top rated powerseller with otherwise perfect rating whereas the two in question regularly receive bad feedback on their accounts.
i accepted the return....i processed the refund....and i have text in my returns policy section to advise customers.
the seller even left this response on my feedback page....implying that i could be a thief.....
''Good job I sent this item *Signed For* They usually claim *Item Not Recieved*''
despite all this i now have my perfect feedback permanently damaged.....damaged with false statements....made out of spite....by dubious ebay sellers who ebay are now protecting. my contempt for ebay and the two ******* involved knows no bounds.
i mean.....how can this be right?
please SHARE SHARE SHARE this post...plaster it up everywhere.
starting the very minute i finish this post i will now be trying to remove ebay as the focal point in my business and making every effort to prioritise my website....which will now hold the bulk of and range of my stock. there may well be times when my items will not be on ebay...please look to my website or drop me a line. i will also be putting more of my goods on BUSHCRAFTUK.COM. ....a website that puts ebay to shame in every way from morals through to finance.....its free to register and has a great and knowlegeable community and is run by people who know the difference between right and wrong.
please contact me directly for any future purchases and i'll be happy to offer discount of at least the amount equal to ebays ridiculous fees....and please bear with me whilst i spend the next year trying to get everything to a place that i shouldve done years ago.
i feel like a complete mug.....let down....upset, sad, angry, the lot. totally betrayed. it might seem like a small thing but to me its massive.
and even if my assumptions are wrong and the two guys dont know each other.....how can one imply i'm a thief and get away with it after sending me a broken item and another be allowed to neg me having refused any contact with me and whilst i fulfilled all 'ebay obligations'? the whole things messed up either way and i'm done with it.
i'd love to hear what you've all got to say....please comment!
regards
Sonni''
''Hi....I don't know exactly what I'm going to do or how I'm going to do it to be honest but I do know there's a line I won't cross and to hell with the consequences.....after some 15+ MISERABLE years on ebay the final straw has broken my back.
I've just been left ''revenge negative'' by a fake customer, who (judging by the information i have i'm comfortable saying....) is related to a seller who i left negative feedback for a week or so ago.
i'm happy to go to court for this so here goes....if this is slanderous/libellous then this world is even more messed up than even i think it is right at this moment. i would love ebay to press charges against me....please do so.
the two people above both have different accounts but their listings show that the both share the same surname. they also both live in the same area. they both sell the same product.
the feedback left for me is ludicrous....i mean, how can a patch be 'bad quality'....especially a patch i've sold hundreds of....if you look at my feedback you'll see other customers were more than happy and always have been.
they opened a 'item does match desciption' case.....how does the patch not match the description....? and the picture in the listing.....? etc etc
theyve mimicked the feedback that i left for them.....the customer has neglected to converse with me despite me contacting them several times. and so on and so on.
but this is not enough for ebay who state that the is no conclusive proof and that all of the above is ''my assumption''....and that is a direct quote from the customer care manager ronan cunningham.
ebay refuse to remove the revenge neg.....and i'm a top rated powerseller with otherwise perfect rating whereas the two in question regularly receive bad feedback on their accounts.
i accepted the return....i processed the refund....and i have text in my returns policy section to advise customers.
the seller even left this response on my feedback page....implying that i could be a thief.....
''Good job I sent this item *Signed For* They usually claim *Item Not Recieved*''
despite all this i now have my perfect feedback permanently damaged.....damaged with false statements....made out of spite....by dubious ebay sellers who ebay are now protecting. my contempt for ebay and the two ******* involved knows no bounds.
i mean.....how can this be right?
please SHARE SHARE SHARE this post...plaster it up everywhere.
starting the very minute i finish this post i will now be trying to remove ebay as the focal point in my business and making every effort to prioritise my website....which will now hold the bulk of and range of my stock. there may well be times when my items will not be on ebay...please look to my website or drop me a line. i will also be putting more of my goods on BUSHCRAFTUK.COM. ....a website that puts ebay to shame in every way from morals through to finance.....its free to register and has a great and knowlegeable community and is run by people who know the difference between right and wrong.
please contact me directly for any future purchases and i'll be happy to offer discount of at least the amount equal to ebays ridiculous fees....and please bear with me whilst i spend the next year trying to get everything to a place that i shouldve done years ago.
i feel like a complete mug.....let down....upset, sad, angry, the lot. totally betrayed. it might seem like a small thing but to me its massive.
and even if my assumptions are wrong and the two guys dont know each other.....how can one imply i'm a thief and get away with it after sending me a broken item and another be allowed to neg me having refused any contact with me and whilst i fulfilled all 'ebay obligations'? the whole things messed up either way and i'm done with it.
i'd love to hear what you've all got to say....please comment!
regards
Sonni''
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