britisharmysurplus.com whats up with my basket

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Corso

Full Member
Aug 13, 2007
5,249
449
none
been looking for some swedish wool trousers and a link on here suggested britisharmysurplus.com so off I went and took a look - I selected my size and ordered - unfortunatly whe i looked in my basket there was 13K's worth of kit in there. Anyone else had issues with their site? I've tried various approaches but each time the basket is full of stuff i didn't order, deleting on the basket page doesn't seem to make any difference - each time i go through the process there's stuff i havn't orderd on it - thinking of giving them a call and letting them know - unless its a problem my end?
 

nitrambur

Settler
Jan 14, 2010
759
76
53
Nottingham
I went in and added something random to the basket, it came up with my item and a pair of swedish wool trousers, very strange.
 

hiho

Native
Mar 15, 2007
1,793
1
South Yorkshire
I've added a webbing set and gained an alice pack to my order :confused:

deleted it and added a swedish jacket and gained 600 dutch ones

Dutch Field Jacket
48"
£ 16.79 £ Inclusive £ 10074.00
 

Bandis

Member
Nov 23, 2009
14
0
south east
I looked at the site today and its still doing the same thing.

Are they good people to deal with, I haven't used them before and am always wary of websites whose only contact is by email.

Does anyone know where they are based or their telephone number so that I can contact them.

Ta.
 

MartinK9

Life Member
Dec 4, 2008
6,548
526
Leicestershire
They might well be shut for the Christmas Period and, by adding the extra items to everyone's basket stops people ordering, then complaining when their items don't turn up on boxing day.
 

Corso

Full Member
Aug 13, 2007
5,249
449
none
I posted this up in August - it was a fault with the system - they actually £0 against out of stock items and it was happening with everything

I reported it to them and they were mighty supprised, its not doing it for me now though
 

Mastino

Settler
Mar 8, 2006
651
1
61
Netherlands
Hahaha! I tried it and it looks like a derivatives portfolio from an investment bank... maybe they had a part in the euro crisis!
 
Hahaha just had to try it and by looks of it I have a small army just by adding a poncho to the basket....

115 x German Field Shirts
67 x Swiss Emergency Cooker

1 x Harrington Jacket
1 x Belgian Poncho


All for the grand total of £2649.57


I guess the last 2 items must be for me being the CO. :)
 
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Bandis

Member
Nov 23, 2009
14
0
south east
Does anyone know what is happening with this company.

I ordered a czech ushanka from them a few days ago, have heard nothing from them and now their website has disappeared. I have emailed them and also tried their phone number and just get a continuous tone. Has anyone else had any problems recently, I have used them previously without any probs.
 
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hermitical

Forager
Feb 28, 2010
209
0
Bristol
I had a problem, order seemed to take ages. Emailed a few times and got a reply last week saying sorry and it should be with me in a couple of days. Now it seems the couriers have lost it (DP anyone heard of them?), it may even been binned as their packages were messy and next to the bin so some may have been put in the rubbish by the waste collectors, alledgedly...

Have emailed the company again but nothing as yet...
 

Corso

Full Member
Aug 13, 2007
5,249
449
none
I had a problem, order seemed to take ages. Emailed a few times and got a reply last week saying sorry and it should be with me in a couple of days. Now it seems the couriers have lost it (DP anyone heard of them?), it may even been binned as their packages were messy and next to the bin so some may have been put in the rubbish by the waste collectors, alledgedly...

Have emailed the company again but nothing as yet...

did you get a couriers tracking number? sounds very dodgy to me
 

spandit

Bushcrafter through and through
Jul 6, 2011
5,594
308
East Sussex, UK
I had a similar problem today. Have clicked "order" now but had no confirmation and not going to send a PayPal payment until I do...
 

spandit

Bushcrafter through and through
Jul 6, 2011
5,594
308
East Sussex, UK
Have now had contact from them asking me to confirm payment methods. Replied saying I can use a card or PayPal but no reply back. Not sure if they're dodgy or just not very good at taking orders
 

spandit

Bushcrafter through and through
Jul 6, 2011
5,594
308
East Sussex, UK
The latter. Goods arrived fine but no return address. Bit of detective work found this:

British Army Surplus

Phone: 01268 591552

Unit 1 Festival Business Park
Festival Way
Basildon
Essex SS14 3WB
 

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