I've fallen out with ebay this week mate so I've officially finished with them.
I sold my Buffalo Spec 6 on there, the guy who bought it said it was too small when it arrived and raised a dispute saying it was "not as described", I had a load of email tennis with ebay customer services and the guy who bought it. No support from ebay and they've told me to accept the return and issue a full refund, so I'm £7 out of pocket for postage because the buyer didn't know what size he needed.
I've told them to stick it, 12 years I've been on there and never had a problem once.