Hi just wondering if anyone has had any dealings with reactive outdoor 3sec tents I'm not having a good experience the courier they use is a company called eviri absolutely rubbish
Reactive outdoor 3sec tent
- Thread starter Woodstock101
- Start date
Can Evri find Skye on a map? Do they only send a driver when they reach a threshold number of items to deliver? Where is the depot that they work from? I can see some "Parcel shops" in Inverness, some of which look like private addresses. There is a depot in Dundee...180 miles from setting a toe on Skye.
If there is slow delivery I would be thinking along the lines that they just don't have enough business up that way to have enough coverage to offer good service (well, service which is merely as poor as the rest of the country!)
If there is slow delivery I would be thinking along the lines that they just don't have enough business up that way to have enough coverage to offer good service (well, service which is merely as poor as the rest of the country!)
Someone who used to work for me also did courier deliveries for Evri on the side. Apparently it was £1 per parcel wages so he would be selective about what parcels he would take and when. Big ones were worth less to him as well because it left less space in the car! It wasn’t a case of being called in to deliver but him choosing to go get the parcels!!
My issue is I'm £100 out of pocket as I can't get a answer from either reactive or eviri and it's been about 3 weeks with me texting them at least once a day
That's really poor on both counts. What does the tracking information say when you put in your tracking number?
Oh, that’s more of a problem.
In that case you need to chase the senders as soon as possible to find out where it was delivered to or even if it was delivered.
My experience of Evri is that they have regular stoppages and bottlenecks in their distribution network and even though they say something on the tracking it can bear no relation to what is actually going on. There is a way of getting a call back from the Evri support through their tracking page. Ignore the live chat option (it’s just a chatbot) you will need to give your tracking number and a number for them to call you back (usually 48hrs)
In that case you need to chase the senders as soon as possible to find out where it was delivered to or even if it was delivered.
My experience of Evri is that they have regular stoppages and bottlenecks in their distribution network and even though they say something on the tracking it can bear no relation to what is actually going on. There is a way of getting a call back from the Evri support through their tracking page. Ignore the live chat option (it’s just a chatbot) you will need to give your tracking number and a number for them to call you back (usually 48hrs)
Received said tent today brought from Inverness to skye after I emailed reactive again so alls well and the tent looks pretty good will post a video when I put it up
