Blooming NPower

[Hugo]

Those nice people at N Power have written to me that my duel fuel energy prices are going up on 1st of October. Now they were supposed to be fixed until 31st of December , here is what my agreement said.
Npower sign online 20 tariff at a glance

Here are the overall details of the npower sign online 20 tariff that is available exclusively for customers switching and signing up via the npower website :

guaranteed 2% discount against standard tariff
discount guaranteed until December 31st 2011
customers must pay via monthly direct debit
for gas and electricity suppliers
view your bills online
submit meter readings via your account so no more estimated bills
Save up to a massive £317 per year !

Hugo is not a happy bunny.

 

[Asa Samuel]

Doesn't that just mean that the standard tariff is going up and you will still be receiving the 2% discount on that standard tariff until December? That's what it reads to me.

 

[JonathanD]

Doesn't that just mean that the standard tariff is going up and you will still be receiving the 2% discount on that standard tariff until December? That's what it reads to me.

Yeah, that's how I see it too.

 

[Hugo]

You guys are right, I just found this in the new small print.

Sign Online 20 prices are going up on 1st October but you’re still benefiting from being on one of our discounted online tariffs until the discount period ends on 31st December 2011. After this date customers’ accounts will be moved to our standard online tariff, Go Save, in line with the tariff terms and conditions.

Rant over. Happy days guys.