Disappointed DD TARP

[dave89]

Bought a DD tarp off someone on this forum described as great condition, just got round to using it and found that 6 of the timeouts have been cut off. Not sure why someone would cut them off? Three off one side and another three off the adjacent side.

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[Mesquite]

Is it the white'ish camo version?

If it is then DD did it themselves due to issues from tarps tearing along those tieouts

 

[KenThis]

Did you talk to the seller?

I'm really new but maybe best to try to sort this out privately before coming public...

 

[dave89]

Its the multi cam one yes, seems strange that they would do that rather than stop selling them the bad says 19 tie outs

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[dave89]

Did you talk to the seller?

I'm really new but maybe best to try to sort this out privately before coming public...

Not spoke to the seller as it was some time ago and they where proberly unaware as they had a few for sale. It was more a question as to why it had been done but I think someone has just answered that

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[Mesquite]

Its the multi cam one yes, seems strange that they would do that rather than stop selling them the bad says 19 tie outs

They did it because the material used to make them turned out to be an inferior quality and as I said the tarp ripped along the side tie outs when under tension.

The only way to stop that happening was to remove those tie outs. They then sold the tarps as seconds which the person who sold it to you failed to mention...

 

[sunndog]

They did it because the material used to make them turned out to be an inferior quality and as I said the tarp ripped along the side tie outs when under tension.

The only way to stop that happening was to remove those tie outs. They then sold the tarps as seconds which the person who sold it to you failed to mention...

Yup, i'v got one here from that batch

 

[KenThis]

I wasn't trying to admonish..

It does sound like the seller pulled a bit of a fast one if he failed to mention they were seconds.
Last thing anyone wants is a tarp with a known design flaw.

 

[woodstock]

Yup, i'v got one here from that batch

was it from the same seller.

 

[sunndog]

was it from the same seller.

no idea mate, i did buy it from here as new old stock. He didn't mention the cut tie outs but it was cheap enough and i don't use em so......

 

[dave89]

Sounds it think he was selling a few bits got a Dutch water bottle at the same time.

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[sunndog]

it was a good while ago, the bloke was selling a load of stuff. Felt a bit like a shop closing down

I only wanted it for screening or pitching flat as a group shelter type thing so the missing tabs never bothered me

 

[IC_Rafe]

So, you aren't disappointed in DD tarps, but in a second hand item which was delivered damaged or was given the wrong description by the seller. Check

 

[dave89]

So, you aren't disappointed in DD tarps, but in a second hand item which was delivered damaged or was given the wrong description by the seller. Check

Correct

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[sandbag47]

So, you aren't disappointed in DD tarps, but in a second hand item which was delivered damaged or was given the wrong description by the seller. Check

Hi IC_Rafe,

In DD's defense at the time it was a big issue.
They didn't know the camo tarps were faulty when selling them.
Not until people got in touch with them or put threads up on here.
DD did do something about it sending out new camo tarps or repaying the customers to make amends.
They did cut of the missing loops to stop the tarps from tearing and sold cheaper as such.

It took a while for DD to find out what was wrong with the camo trarps.
It was the the fault of the material supplier who supplied the wrong material for the tarps.
Said supplier is no longer used by DD.

I still have one of these camo tarps and it still works ok ..But I never connect it to the offending loops

Below is a link to the last thread I did on the new MC tarp (which there are no problems with).
Which I put a bit in about the old camo tarp (which i have basically said here)

http://www.bushcraftuk.com/forum/showthread.php?t=139710

sandbag47

 

[IC_Rafe]

I understand this. Just wanted to write it down for people who would be interested in buying a DD tarp, but who would take the title or post as a problem with DD tarps in general. Sure faults can happen, and they solved the issue in the best way possible in my opinion: recall/replace and repair the faulty pieces and sell it at a discount with the notice that it was a faulty item which has been repaired . The problem here is a reseller who didn't give that information, which isn't an issue with DD. (If they hadn't done the correct thing, and they sold the tarp without any mention of the defect, then DD would definately be to blame and the complaint would be very valid )

I have the superlight tarp and am very pleased with it too.

 

[21st century pict]

Hi IC_Rafe,


DD did do something about it sending out new camo tarps or repaying the customers to make amends.


sandbag47

Hi IC
Just plane and simple false advertising, my mate bought one, and got a tarp with no loops down 2 sides, and DD did nothing for my pal as far as compensation goes, what a burn...
Me, I wouldn't buy any DD product now.

 

[Hammock_man]

simple false advertising

By whom? If some had got a batch at reduced rate from DD and then sold on at normal price, I would say the issue is with the seller not DD. DD sold some of these tarps as seconds as I understand, should these be resold on as normal stock the false advertising is not of DD's making. I also understand that it's own direct customers where sorted by DD them self.

I am a huge fan of DD having 4 hammocks and 4 tarps over the years. The early tarps must be 10 years old now as see service as motorbike covers. The 4m x 4m one is my idea of heaven.

 

[Mr. F]

I've been an avid DD fan for several years now.

However, recently I bought 15 3x3 tarps for my Scout troop and 6 of these had no lines of pegs and 2 of them had "Second" written across them in permanent marker. No replacement parts or tarps as yet.

Not terribly impressed really.

 

[sandbag47]

Hi IC
Just plane and simple false advertising, my mate bought one, and got a tarp with no loops down 2 sides, and DD did nothing for my pal as far as compensation goes, what a burn...
Me, I wouldn't buy any DD product now.

Err yea.
The folks who brought the tarps that tore got the replacement and such. Not after the loops were removed.

It was a quite a few years ago .