Maybe an explanation...
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Dear Customer:Thank you for your recent order. i would like to apologise for the wrong price caused between us which took matter to the order cancellation. Please be assured that the payment is not yet taken.It was not a dirty trick to get the top Amazon's rankings, because as an experienced Amazon seller we are know that poor product reviews on Amazon will not make any successful Amazon business in long term or short term. The order cancelation email was sent directly by Amazon, which is not allow us to added any comments or apologise inside the cancelation email, therefore we are sending the Apologise Letter separately to each customer one by one after cancellation.
We also have taken this matter up with management in order to ensure that a problem of this nature does not happen again. I would like to assure you that necessary actions have been taken and well try our best, that such mistakes are not repeated again.
Again, we apologise for the inconvenience. As one of our valued customers, your satisfaction is our primary concern and we therefore appreciate your understanding.
Yours
Customer Service Team
UNICHAIN
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Oh yes it was!!!