good point dartmoor navigator, i have edited my post above to show correct name to warn othersReading this thread it would seem that the name this trader is becoming blurred. It's quite important so that search engines can pick up this thread -- never trade with surplus and adventure ( surplusandadventure )
I don't think I'm an imbecile - just an innocent party ordering goods online, who had no idea of the terrible reputation of this company . I would never have ordered from a company with such terrible business practices had I known. How can they continue to operate in this way and get away with it?? 10 weeks after placing my original order, I have now received a refund cheque, which I am waiting to see whether it will be honoured. This was not achieved without a huge amount of posting reviews on sites such as this, badgering constantly, and not taking no for an answer. Thank you Pete from ArmySurplusUK for intervening too (although I don't know what your involvement is in the organisation) I have been dealing with Nikki@surplusandadventure.com, whose involvement I also don't know. I have made reports to Worcester Trading Standards, Citizens Advice and BBC Watchdog in the meantime. PLEASE EVERYONE spread the word.it has become absolutely clear that any person shopping with Surplus and Adventure must either be an imbecile or have never had heard of them hence not know their reputation, well done to everybody who has suffered at their hands to come forward to warn other folks of potential problems, HEED THOSE WARNINGS from other members, personally i prefer to shop elsewhere and not have to worry about chasing them up at all.