Changing profile picture.

[C4rn1fex]

I've tried and tried to set a picture for my profile but will it do it! Not a chance.
I've put a multitude of pictures of varying dimensions and size through to try and get one working but every time it says "Unable to save image"

Is this a common problem? HELP!

 

[Ahjno]

Yeah, it's nothing personal - but you need to have (IIRC) 10 posts to be able to put up a profile pic. We had some issues with spammers and other idiots using pics that where so not family friendly ...

 

[C4rn1fex]

oh ok, thank you for letting me know. i was going a little loopy

 

[rik_uk3]

They need to be small in size, 100 by 100 pixels or 64.0 KB. I use windows image resizer
http://imageresizer.codeplex.com/

It integrates into Windows explorer and is simple use. Right click the image in explorer, click resize, click advanced, click custom and I enter 90 x 90 in the custom size box. It leaves the original intact and creates your new smaller image.

 

[dwardo]

Tried to change my Avatar today and same error message "unable to save"
Image only 12kb and 100x100 pixels. Tried to change it via updload and via url neither worked.

 

[Samon]

yep, my avatar has also been unchangeable for some weeks now!

it's not the new member thing, it's an error.

 

[rik_uk3]

Tried to change my Avatar today and same error message "unable to save"
Image only 12kb and 100x100 pixels. Tried to change it via updload and via url neither worked.

The 100 x 100 is the max size hence I go for 90 or 99 X 90 or 99, give that a try

 

[Samon]

Downloaded the resizer and they are 'small' already. Gotta be a forum fault.

 

[rik_uk3]

Go to advanced settings and set custom 90x90, the 'small' in resizer is still too big as standard.

 

[copper_head]

Just tried it with a 99x99 pixel image. Message reads 'Unable to save image'.

Think it is a forum issue...

 

[Samon]

Go to advanced settings and set custom 90x90, the 'small' in resizer is still too big as standard.

just tried that exactly. still won't work.

 

[Shewie]

Just bumping this one, I think it's affecting everyone

 

[Samon]

yep, still derping.

 

[crosslandkelly]

Just tried mine, I keep getting the "unable to save" message.

 

[Tony]

K, sorry, missed this, We'll look into it.

 

[Tony]

Can someone give this a try please, ie change a profile picture

 

[Mesquite]

Can someone give this a try please, ie change a profile picture

Just tried it Tony and still can't change it.

The pic I was using was only 5.6kb and 86x86 pixels

 

[Tony]

yeah, we're working on it, it's nothing obvious, poking about on the server now.

profile pics can be a lot bigger than that so it shouldn't be an issue, for FM's they can be up to 300x300 and 65kb

 

[Tony]

Ok, this should be fixed

 

[Shewie]

Yeah that's worked Tone