The magazine's usefulness is marginal at best but I subscribed to keep the kids interested. Last November I renewed my subscription and haven't heard a thing since. I've emailed repeatedly and tried phoning but every time I go through their automated system I either get connected to a fax line or get a message saying their message inbox is full. I've now given up. Having read another thread where someone was in pretty much the same position I suspect something is wrong. When a company keeps taking orders but isn't supplying the goods it usually means the company is having financial problems and is going out of business. I'm getting my money back through Paypal hopefully so at least I'll have credit to buy something shiny. For anyone even thinking about subscribing I'd suggest saving your money. Buy it at a shop, at least you'll actually get what you're paying for.