Hi all,
Just a friendly warning about this company. I ordered some climbing tape (for my hammock) from these guys at the end of october. After a week or so i got impatient (usually things arrive quickly here) and emailed them - no reply.
I decided to give it the 28days and still nothing. I checked their website and it had a "huge apologies to all our customers for poor service" etc etc on the news page along with various excuses. It also said that new orders were being processed normally (the apology had been written at least a month before my order so it's blatently not true!!).
I emailed again - nothing.
Tried to call - their answer machine was full and now line isn't connecting.
I'm not the only person who's had problems - according to their blog page.
Do not order from this company - even if they are legit their customer service is the worst I've ever experienced.
I'm now taking it up with my bank (thankfully it was a small amount of money but it's the principle).
Just thought it would be good for all you good folks to know.
Now, anyone have any suggestion on where I could get this climbing tape now?
Cheers