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I also got a refund onto my credit card on Friday and seem to have jumped the queue somewhat because I know others have been waiting a lot longer. I think the lesson here is that Walkhigh does not respond to gentle reminders. I thoroughly threw my toys out of the pram and made such a nuisance...

Yep, you should pursue them out of principle. I don't know how much money of yours they've hung on to but for me it was a three figure sum that I am really going to miss and of course, now can't afford to buy the goods elsewhere (a winter coat!) with my money hiding in Walkhigh's coffers...

BTW, if you want to review your experience of Walkhigh (!), there is the opportunity to do so on Facebook (under Walkhigh Mountaineering).

Yep, let's see. I might have given him some benefit of the doubt had he not still been taking funds from innocent shoppers....

Yes, I've been right royally stung by Walkhigh too. Basically it seems they have been a reasonable company up until August 2010 at which point they claim to have had some sort of IT meltdown which messed up all the orders. They've managed to be remarkably efficient in continuing to take money...