Surplus and Adventure Sticky?

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Realbark

Aimless Wanderer
Jan 18, 2011
354
0
South Lincs UK
After reading this lot and the linked thread i i used strikeforcesupplies and surplusandlost for some kit - both companies gave a quick, hassle free service - not a big spend by any means but hassle free is worth its weight in gold IMO. No connection at all just a happy customer. This lot (S n A) wont see a bean from me and im buying at the moment.
 

dwardo

Bushcrafter through and through
Aug 30, 2006
6,451
475
46
Nr Chester
Whilst i agree with all of the comments based on their expereinces we might want to consider that "ArmySurplusUK" is just their web designer/subcontractor and not an employee and was offering a bridge too the people responsible for the horrible service.
 
Sorry Dwardo, but I have to Disagree,

"ArmySurplusUK" may be just their web designer/subcontractor and not an employee, However as he signed up using an Official Company E-mail Address.
I believe he IS doing Official Surplus and Adventure work

Therefore as I see it 3 things that could be going on here.

1. He is officially working for Surplus and Adventure and/or doing Official Surplus and Adventure work, and therefore speaks with full authority of Surplus and Adventure.
2. He is an employee working without the official knowledge of Surplus and Adventure - Gross Miss conduct.
3. He is a Hacker, Has nothing to do with Surplus and Adventure, Using an E-mail address he acquired Illegally, which should be a matter for the police.

Like I said this is just my personal opinion, I have no proof that anything Illegal is going on here. Just proof of Very Bad Business Practices
Given that Surplus and Adventure sell stock predominantly for the Bushcraft, Camping, Military inclined people, I wonder why disgraceful comments are made on an open public forum with 23,225 Members who are there target market?

The mind does boggle.
 
Hi,
I don't know what's going on here but I was told there were some replies to this thread supposedly posted by me. I have just had a look and can say with certainty that I have not posted anything since my original posts where I offered to try and sort out problems.
Anyone who knows me would know that I very rarely swear, and would not do so on a public forum!
I would not post my email address.
And if I were to swear I would get the spelling correct 'assed' instead of a***d, (I put the *** in so technically haven't sworn).
Someone must have hacked my account or found my password, I had to request a new one when I logged in this time, as it had been changed!
I would appreciate it if the moderator would remove the offensive posts.
I would also like to reiterate my offer to deal with any complaints if members are unable to resolve any problems by phone or email. The company, Surplus and Adventure, realise they need to improve their complaints procedures and offering help through the forum is part of their efforts to do so!
Pete.
 

Shewie

Mod
Mod
Dec 15, 2005
24,259
24
48
Yorkshire
Hi,
I don't know what's going on here but I was told there were some replies to this thread supposedly posted by me. I have just had a look and can say with certainty that I have not posted anything since my original posts where I offered to try and sort out problems.

Either you've given your login details to somebody else at the shop or you're talking BS. Not sure if the Mods can do this but I'll bet a penny to a pinch of doodoo that the offensive posts were sent from the same IP address.

I smell a rat
 
Either you've given your login details to somebody else at the shop or you're talking BS. Not sure if the Mods can do this but I'll bet a penny to a pinch of doodoo that the offensive posts were sent from the same IP address.

I smell a rat

I think I smell one to. But I think you are correct, not sure about the Mods but the admins would certainly be able to check the IP numbers and compare.
 

chris_irwin

Nomad
Jul 10, 2007
411
0
34
oxfordshire
What the **** is your problem, I would have thought any way of getting complaints dealt with quickly would be welcomed! If you can't be assed to send a PM then don't complain!
And in that one moment, any chance of recovering any business from this forum was removed. Never swear at your customers, no matter how mad they make you, that's just common sense.

I've had no dealings with you before, but if that's the way you react to a disgruntled customer, whether he was in the wrong or not, it would make me think twice...
 

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