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Login issues fixed

Discussion in 'Suggestions, bugs and feedback about the site' started by Tony, Oct 12, 2007.

  1. Chris G

    Chris G Settler

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    Tony,

    Sorry to report that it's still not fixed :(

    Chris
     
  2. Aragorn

    Aragorn Settler

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    tony, still problems for me too, login to the main site ok and can see page as normal, all links down the left hand side ok, quick links, partners etc. click on foruma and get today's post as if i havn't logged in, can fix this by clicking on an active user link at the bottom of the page, then get asked to log in to view, i can now see the forums, post etc and get pm's, but all the links down the left have dissapeared. sorry if i am repeating what you already know.
     
  3. JohnC

    JohnC Full Member

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    Only way in for me is via the members list, then I get a log in prompt which lets me get in.
     
  4. Zammo

    Zammo Settler

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    1. I've had this problem for ages, namely when I read a section and then click one of the links at the top of the page to take me back to the forum index, that section still remains unread. The only way around this is to use the 'Mark forum read' option on the section.

    2. If I make a post on a section that I have already marked as read and then return to the index, it shows up as having an unread post (namely the one I have just made).

    3. The last few days I have logged on at the main site and then gone to read the forum only to find I am not properly logged on (all posts are shown as read). The only way around this is to goto make a post then login when prompted and then finally use a shortcut at the top of the page to return to the forum index, which now will show all unread posts since I last logged on.

    I've exerienced the first two problems lon my desktop PC, laptop and works PC, which all use Mozilla Firefox.
     
  5. illumeo

    illumeo Tenderfoot

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    yep, i have the same problem
     
  6. Zammo

    Zammo Settler

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    Thankgod, I thought it was only me! :D
     
  7. falcon

    falcon Full Member

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    Cheers boys.....you seem to have sorted my particular problem...haven't checked other people's problems 'tho...;)
     
  8. Toadflax

    Toadflax Native

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    I know how difficult it can be to sort out such issues, so hopefully this is seen as a helpful comment and not a complaint.

    • I go to the home page and it shows me as logged in ("Hi Toadflax" in the top left of the screen).
    • I click on "Forums", takes me to the forums screen, top left of screen still says "Hi Toadflax", but forums strapline includes "Today's Posts" (typical of not being logged in). If I click on Today's Posts, I get a list of posts but no PMs showing (again typical of not being logged in).
    • I have tried logging out and back in again on both the home page and on the forums page, but still get the same response.
    • I have tried with IE7 and Seamonkey 1.1.7.
    • The only way I have found to log in is to start making a reply to a posting.

    Let me know if you need me to try anything while you are debugging.


    Geoff
     
  9. SimonM

    SimonM Bushcrafter (boy, I've got a lot to say!)

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    SNAP! I thought I was going mad at first, but obviously its not just me.
     
  10. mariobab

    mariobab Tenderfoot

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    Same,but feel easier it not just me.
     
  11. Toadflax

    Toadflax Native

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    Since making my posting earlier today, it seems that it is all working fine now for Seamonkey - having not been able to log into the forum, I clicked to reply to a post and had to log in at that stage, but since then, Seamonkey has been working as normal - even after logging out of the main page and rebooting the PC as a further test.

    However, the problem I described earlier is still in place for IE7.

    I don't know if the site uses them, but could it possibly be related to cookies?


    Geoff
     
  12. Toadflax

    Toadflax Native

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    OK - a bit more information.

    I cleared all cookies, stored passwords, browser cache, i.e. everything I could think of in Seamonkey, and when I came back to BCUK and logged in, the problem of not being logged into the Forum has reappeared.

    I've hit the Reply button for this post and had to log in to be able to make the post.



    Geoff
     
  13. ol smokey

    ol smokey Full Member

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    [Hi Tony, thanks for sorting out the logging in problem . You must get really browned off when these things happen, You will be pleased to get that out of the way. You do a grand job and it is much appreciated Sorry Tony I am getting in O.K. eventually but only by logging in at the problems forum page.
     
  14. jamie18thmo

    jamie18thmo Forager

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    Sorry to be a pain in the bottom, but I'm having trouble logging in and gettting PM's too!
    Cheers,
    J
     
  15. Hawkeye The Noo

    Hawkeye The Noo Forager

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    This is my first time back at the site for a long long time, I was not willing to put up with the log in hastles.

    Jamie
     
  16. UKHaiku

    UKHaiku Forager

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    Any update on this please Tony..

    My current position is that I cannot log in, or re-set my password using the left hand pane on the main site (and I've tried clicking on the 'Forgot Password' option - it doesn't actually send me anything..

    So, I can log in to the forum, though I've had to 'forget' my password a couple times here to get in...
     
  17. Tony

    Tony White bear (Admin)
    Admin

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    Yep, update...we're still working on it, trying to pin down the cause of the disruption, sorry it's taking longer than expected.

    To log in people should click on one of the names at the bottom of the page, a login window will appear and then login there. The problem as I explained previously is that the bridge between the forum and the rest of the site is damaged, thus changing your details on the left will not allow you to get into the forum, you need to use your original PW or contact us via info@bushcraftuk.com so we can change it for you manually.
     
  18. Chris G

    Chris G Settler

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    Tony,

    Here's another interesting one for you - whenever I click on a thread, it opens at the distance down the page that I was on the previous page. ie - scroll down the page, click on the next page icon and the next page opens up at the botom of the page. Also if I click on a thread, the thread will open up in the same way.

    Funny things these 'puters.

    Chris
     
  19. Tony

    Tony White bear (Admin)
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    Thanks for that Chris, yeah, funny things! We're trying to work out what the issue is that causes it to open at the bottom of the page, the trouble is that so much has a knock on effect on other things, we'll get there though!

    Thanks ;)
     
  20. Tony

    Tony White bear (Admin)
    Admin

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    testing post
     

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