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Cant recieve PMS

Discussion in 'How do I?' started by Tengu, Jan 27, 2008.

  1. Tengu

    Tengu Full Member

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    even though I deleted some...
     
  2. bikething

    bikething Full Member

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    there's a lower mailbox limit if you're not (no-longer?) a full member so if you were just over the limit as a full member, you'll be way over the limit when you're membership runs out..

    the limit is 500 messages for a full member - i think it's 100 for a non full member (could a non paid up member confirm that please? )
     
  3. Shewie

    Shewie Mod
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    Not heard about this

    Does this mean we have to purge our inbox and sent items and keep the total below 500 ??


    Rich


     
  4. bikething

    bikething Full Member

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    yep. not sure about outgoing PMs but people sending PMs to you will get a message along the lines of "joe blogs cannot receve your message as their inbox is full"
     
  5. crazyclimber

    crazyclimber Need to contact Admin...

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    My first thought was that living in a house full of females that's the LAST thing I want!!
    Doh! :)
     
  6. Tengu

    Tengu Full Member

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    I renewed membership but still no luck on the pms

    what now?
     
  7. tomtom

    tomtom Full Member

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    What happens when you try to send one and how many PMs are in your inbox and 'sent messages'?
     
  8. bikething

    bikething Full Member

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    if you go into the PM page, at the top is a bar graph and a sentence saying :
    "You have xxx messages stored, of a total yyy allowed. (Empty Folder)"

    what does yours say for the xxx and yyy bits?
     
  9. tomtom

    tomtom Full Member

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    I just sent you two PM's they appear to have sent with out hiccup. Can you confirm whether or not they arrived?
     
  10. Tengu

    Tengu Full Member

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    recieved but cant reply, and it still says box is fill even though I deleted a lot
     
  11. tomtom

    tomtom Full Member

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    Ok, you haven't given figures but I assume on the meter at the top of your inbox the total number of messages stored is less then the limit. If this is the case the only thing I can suggest is that you delete your cookies and clear your cache. If this doesn't work an admin will need to look at your account.
     
  12. Tengu

    Tengu Full Member

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    How do I do all that??
     
  13. tomtom

    tomtom Full Member

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    What browser are you using?

    Internet Explorer, Firefox, etc...
     
  14. Tengu

    Tengu Full Member

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    Internet explorer
     
  15. tomtom

    tomtom Full Member

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    Tools > Internet Options > General > Browsing History > Delete > Cookies.
     
  16. Tengu

    Tengu Full Member

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    tried that, lets see how it looks in the morning
     
  17. Tengu

    Tengu Full Member

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    Nope, no luck
     
  18. tomtom

    tomtom Full Member

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    Ok, I'll drop Ed a PM and ask him to take a look at your account. I can't imagine whats causing this.
     
  19. Ed

    Ed Admin
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    Private messages on BCUK are just that, Private ..... so i dont have access to users inboxes or stats....

    So.... if you could just answer a couple of questions, we'll see if we can work it out :)

    1. How many messages do you have in your 'inbox'?
    (At the top in your folder controls box, on the private messages page, it should say something like 'Inbox contains 4 messages')

    2. How many private messages are you allowed according to the system?
    (Again in the same box, next line down, it should say something like 'You have 46 messages stored, of a total 1500 allowed.')

    3. How many messages do you have in you 'sent items'?
    (Again in the same box there is a drop down menu where you can change from your inbox to your sent items)

    Let me know, and we'll see what we can find :D

    Ed
     
  20. Tengu

    Tengu Full Member

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    630 total

    222 inbox

    448 sent
     

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