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Benchmade Knives Customer Service

Discussion in 'Edged Tools' started by homesicksteve, Dec 1, 2018.

  1. homesicksteve

    homesicksteve Full Member

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    Location:
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    Awesome !

    https://www.benchmade.com/contacts/

    Needing a spare part for a knife I've had for years I used the above link to request a purchase,
    noting that I was in the UK & happy to pay international postage.

    The part has just arrived - gratis.

    Recommend for Benchmade....
     
    woodsorrel and Billy-o like this.
  2. mikehill

    mikehill Full Member

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    They always do it, best service in the knife world I’m just not that keen on nearly all their knives
     
  3. Nice65

    Nice65 Full Member

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    G10 Griptilians excepted. :)
     
  4. Billy-o

    Billy-o Settler

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    ... and Sequels, and 710s, 705s :)
     
  5. mikehill

    mikehill Full Member

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    Just grips I’m afraid for me, and then I always fitted Cuscadi to them !
     
  6. IfInDoubt

    IfInDoubt Member

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    i have been pleasantly surprised by a few big companies over the years (including benchmade) i recently broke a lansky stone after years of use, i emailed them to ask about buying a replacement and they just asked for a photo of the broken one (which i emailed to them in the states) and a brand new turned up from them in a few weeks. Likewise the CRKT customer service (online) is very easy to order spare parts for (i was looking for a new washer for an old M16 and was able to order it easily, and it arrived pretty quick (all for free) great international service.
     

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