A company that agree's to make a product, fails to deliver nearly two years later, then at another crest of hope, quietly publishes the fact it has changed the specification, unilaterally, AGAIN.....
My goodness, I'd expect these folks to be flamed or at the very least become department of defense suppliers.........(DOD suppliers usually deliver late by several years as standard, then shun responsibility).
Well for me this is quite literally approaching the final thread...and I suspect this is what certain quarters are hoping many will think!!
Have recently sent a request for specification items, very much within the original, to only be ignored...(excerpts from email / PM sent at foot of post).
I was expecting some of the options to now be standard given the price increase.
Specifically, a zipper at the neck, a cheaper and sub standard alternative to the original button / flap design, a zip neck is not only a weak spot in terms of strength but unless the zip is of exceptional quality will be the first point of failure, could catch the neck and in extreme cold fail when you need it most....!
Quote from Endicotts web site. - #2 MASTINO P2 will 'go into production' commencing the first week of October.
I am now looking at after sales service, will it be there? After sales can take longer to conclude than production......
If I conducted business like this I would expect to be ostracized, and on a personal level, my patience has been tested, the tipping point of submitting a post like this is, being sold a product which, after specification and price was agreed.....and deposit taken, will now be of a lesser specification with a 50% uplift in price.
So wishing to garner something from this overly long experience, I am 'again' requesting a bush shirt within original and agreed specification (As requested privately and subsequently ignored, see below)
(and a clue for the cheap seats.....I'll work with folks to reach mutual change (of spec for example), but when I am treated like an idiot.
Yours respectfully
Tom
Excerpts from email / PM thread below.
Note: the production spec includes the zip.....no way folks are going to remove a zip post production and stitch in a flap and buttons etc......
------------------------------------------------------
Originally Posted by Leonidas
Hi LBL - To confirm, I have paid my deposit
Re the alterations:-
Double thickness layer where it is sat on, you may recall this was going to
be an option....not sure if it is in the standard spec for version 2 of the
shirt.
Pockets but no openings to the elements i.e. slits at the side to put your
hands in.
No zip for the neck...a zip catching the neck skin on a cold day is not
nice, it will also chaff....the zip can also freeze up in extreme
cold......prefer the leather trimmed lace up neck of the original design.
Length, version 2 looks a little shorter than the original mastino, longer
is one of the attractions of the design, I am hoping it will still be a
length that at the back reaches approx half way down the back of the thigh
and is a little higher at the front.
I may have missed the final spec on version 2??
Cheers
Tom
-----------------------------------------------------------
-----Original Message-----
From: Tom Law
Sent: Tuesday, October 11, 2011 1:24 PM
To:
kevin@endicotts.co.uk
Subject: Enquiry from Endicotts Army Surplus
Message for Kev
Been having a discussion with LBL on BCUK re the mastino shirts....
(Paid deposit and am No 9 on the list)
LBL has now passed me onto Kev...
Would appreciate a timeline for the bush shirt and if at least some of the
alterations are either incorporated in the production P" or can be
incorporated after?
Cheers
Tom
, but noticed there were a few alterations to the original design which is what I originally wanted or planned to have, these are mostly the zipped neck and the pockets, plus the metal buttons on them. Not too sure if actual buttons would be any easier to open and close and easier to replace in the future through wear and tear.
