Parang and Parang XL.

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ged

Bushcrafter (boy, I've got a lot to say!)
Jul 16, 2009
4,976
13
In the woods if possible.
Need to send you a pm, is it better on this site or the GB site?

Either is OK at the moment but the GB site isn't going to be around much longer. The main problem with the BCUK site for incoming PMs is the very small number of messages it will hold. When a couple of dozen people all start sending messages at once it fills up the inbox very quickly. Now that this GB is almost done it's not such a big problem.
 

ged

Bushcrafter (boy, I've got a lot to say!)
Jul 16, 2009
4,976
13
In the woods if possible.
Most of you will know that several users of the FKMD Parang XL have experienced problems when using it for light to moderate chopping. Some blades have bent at the edge, and at least two have cracked or broken.

Alfredo, FKMD, Heinnie and I have been in touch for some time about this issue. FKMD have been investigating and they have produced a modified Parang XL. There is also a possibility that they will be producing a heavy-duty version of the XL but Bruce asked me to stress that this is not a certainty. I have asked Heinnie if I can have one if they do make one. :)

FKMD have assured Heinnie that the issue is resolved, and Heinnie have now asked me to arrange for the faulty parangs to be returned to them for replacement. I have asked Heinnie whether they would prefer to do this in one batch or individually. I will let you know when I have their response.

I would just like to say that Heinnie's response has been first class throughout. Bruce and Olly at Heinnie have been concerned, helpful and responsive and there has been no ducking of the issue whatever. Bruce told me "If anyone does have any real issues, we can certainly sort out refunds".
 

Alfredo

Settler
Oct 25, 2009
624
2
ITALY (ALPS)
Most of you will know that several users of the FKMD Parang XL have experienced problems when using it for light to moderate chopping. Some blades have bent at the edge, and at least two have cracked or broken.

Alfredo, FKMD, Heinnie and I have been in touch for some time about this issue. FKMD have been investigating and they have produced a modified Parang XL. There is also a possibility that they will be producing a heavy-duty version of the XL but Bruce asked me to stress that this is not a certainty. I have asked Heinnie if I can have one if they do make one. :)

FKMD have assured Heinnie that the issue is resolved, and Heinnie have now asked me to arrange for the faulty parangs to be returned to them for replacement. I have asked Heinnie whether they would prefer to do this in one batch or individually. I will let you know when I have their response.

I would just like to say that Heinnie's response has been first class throughout. Bruce and Olly at Heinnie have been concerned, helpful and responsive and there has been no ducking of the issue whatever. Bruce told me "If anyone does have any real issues, we can certainly sort out refunds".

Ged,
just to inform you and the others that I opened yesterday a 3D about Parang XL_problems and solutions on the Review Section. Unfortunately seems that I breaked (inadvertently, I may ensure) some forum rule, so this 3D was cancelled. I apologized and that's it.
What you reported above it's 100% right. I'm available of course to answer via PM as you like.
Alfredo
 

ged

Bushcrafter (boy, I've got a lot to say!)
Jul 16, 2009
4,976
13
In the woods if possible.
... I opened yesterday a 3D about Parang XL_problems and solutions ... some forum rule, so this 3D was cancelled. ...

Hehe, I saw your report yesterday Alfredo and I was going to link to it in my message this morning. When I couldn't find it after about an hour of looking for it I decided that it must have been pulled. :( I couldn't see what there would have been to object to in your post but I guess this is all getting fairly close to the commercial interests of the parties involved.

I'll PM Tony now to ask him if I've overstepped any marks here. :sadwavey:
 

Bizmarty

Tenderfoot
Jan 27, 2008
88
2
Under a Tree, UK
So how does this affect those of use who have not used the Parang yet? There are obviuosly faulty and will not be fit for purpose when we do?

Thanks in advance
 

Alfredo

Settler
Oct 25, 2009
624
2
ITALY (ALPS)
So how does this affect those of use who have not used the Parang yet? There are obviuosly faulty and will not be fit for purpose when we do?

Thanks in advance

No, the Parang XL is not faulty, it's a (great, I would say) cutter for woods with diameter until 6-7 cm (in my tests). Above this dimension, you higly risk to damage it. Alfredo
 

Bizmarty

Tenderfoot
Jan 27, 2008
88
2
Under a Tree, UK
Thanks Ged, bet you wish you never started this now! Been a task start to finish hasn’t it! And looks like it’s not over yet!
Anything I can do to help, please let me know.

Cheers Mate
 

ged

Bushcrafter (boy, I've got a lot to say!)
Jul 16, 2009
4,976
13
In the woods if possible.
I've just had an email from Oliver Leonard at Heinnie. Olly is coordinating the parang exchanges and returns to to FKMD. He says he will stockpile them at Heinnie and then send them on to FKMD. He has asked me to let him know how many parangs will be returned, so if you will be returning your parang please post a message here to let me know so that I can tell him. I'll post another message containing a list which can be used to track the returns, please add your name to that list and please make a note on there when you have actually sent your parang to Heinnie so that we know how many are still outstanding.

Please send them to this address:

FAO Mr. O Leonard
Heinnie Haynes
Unit 4/5 Windmill Industrial Estate
Wimborne Road
Barry
CF63 3DH

Other contact details are

support@heinnie.com
www.heinnie.com

Tel +44 (0) 3030 30 30 30
Fax +44 (0) 3030 30 30 31


Don't forget to include your own name and address in the package so that the people at Heinnie know who sent it!

There's no need for any reference numbers or anything like that.

Make sure that you get proof of posting from the Post Office at the time you send your parang.
 
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ged

Bushcrafter (boy, I've got a lot to say!)
Jul 16, 2009
4,976
13
In the woods if possible.
Hi all,

This afternoon I called Olly at Heinnie-Haynes to ask him if he had
any news of the replacement parangs.

He said that he expects them to be in the next shipment which they get
from FKMD, and that should be towards the end of January.

Wishing you all a merry Christmas and a happy and prosperous New Year,

Ged.
 

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