Aye it does that.
I used to work for one of those local companies that put itself out of business with uncompetitive business practices and poor service.
I managed a store for them back when they were the big cat in the woods that was putting the little guys under pressure.
Not surprising that the new on-line tigers swallowed them whole when they stopped being competitive then.
Don't get me wrong, there are some good companies out there and they are, for the most part, still in business.
But there are also some, including a few big names, that have forgotten that the customer should always come first.
Indeed. And we are now completely off topic hehe